FAQ for Peer Mentors

Where can I find the Peer Mentor Survival Guide?

We have created a survival guide for all Peer Mentors. This Survival Guide provides information about your home campus, and includes useful information for you and for your mentees regarding offices and services on campus (including how to reach them).

QC Peer Mentor Survival Guide

QCC Peer Mentor Survival Guide

How does sign-in for office hours work?

You should go to the google form and help your students sign-in. They should indicate which peer mentor they are working with, which course they need help with, CUNY ID, date and time that they arrived for mentoring

Please use the appropriate link for your campus:

How do I complete my required CITI Training?

As a member of a research team working with human subjects, all Peer Mentors are required to complete the Human Subjects Training Course: Responsible Conduct of Research and Human Subjects Basic Courses. To do this, go to www2.CUNY.edu. Find "Research" at the top right of the page and choose "Research Compliance" form the drop-down options. On the next page, choose "Training & Education" from the options on the left side of the page. Click on "CITI Training" on the left below "Training & Education". On the next page, click on the blue bar in the main page called "Instructions". Follow the step-by-step instructions as laid out on this page. When you get to step 4, complete the 'Responsible Conduct of Research (CUNY Researchers)' and the 'Human Subjects Basic Course (HSR for Undergraduate Students)'. Once you have completed both trainings, email a copy of the Completion Certificate to Patrick Johnson.

Note: Make sure to give yourself plenty of time to complete these trainings. They can take multiple hours and you may want to do a few modules at a time rather than trying to complete it all at once.

How do I log my hours?

You should keep track of your own hours and enter them every other week directly on RF CUNY. To access the time sheet, navigate to https://rfcuny.org, and log in. From the top menu bar, go to electronic services and click the "Time and Leave" option. A calendar should show up on your screen. Click on the underlined date (always a Sunday) and fill your hours into the timesheet that comes up. Once you have completed it correctly, submit the timesheet for approval.

How do I track my activities each week as a Peer Mentor?

Each week you must fill out a short form describing your work related activities as a Peer Mentor.

https://tinyurl.com/PeerWorkReport

I see some information on the project website, in an email, posted in the Peer Mentor Office, or elsewhere that is unclear or wrong. What gives?

If you see something, say something: let any of the program directors know about the issue, and we'll see that it gets fixed.

Why did I receive a request to join a Google Group?

You are part of a google group to allow us to communicate with all peers more easily and efficiently.

Why am I not receiving emails that other peer mentors are receiving?

If you notice this problem, please let Corinna Singleman or Jennifer Valad know.

I haven't received my check, where is it?

If you still haven't received a check, verify that you entered your hours (and submitted them on time) in RF CUNY. If you have further problems or questions, contact Jennifer Valad.

How do I sign up for direct deposit?

Use this RF-CUNY PowerPoint for instructions. If it doesn't seem to match the RF-CUNY layout you see, try the sequence below:

  • Navigate to https://rfcuny.org , log in > Electronic Services > My Payroll and Benefits >Employee Services > Payroll Information > Direct Deposit - and follow the directions.
  • Your employee ID should be in the email you received from RF CUNY when you were hired.